Return and Refund Policy
Standard Return Policy
If you are not satisfied with your purchase, you may return the item(s) free of
charge within 30 days of receipt. A refund will be issued for returned items;please note that shipping costs are non-refundable.
Return policies may vary during promotional periods; please review the specificterms and conditions of the promotion before placing your order.
For returns or exchanges of Junctionaio products purchased from otherauthorized retailers, please contact the retailer directly.
Return Process (Excluding Black Friday and other promotional events)
For all returns, please contact help@majesticcofy.com to obtain a return label.Please include your order number and the details of the item(s) you wish to
return in your email; we will advise you on the next steps upon receipt.
Damaged Items
If you receive a damaged item, please email help@majesticcofy.com with aphoto of the damaged item and your order number, using "Damaged" as theemail subject. Please submit this notification within 14 days of receiving yourl
order.
Items Not Received
If you have not received your complete order, please email
helphelp@xilogicex.com with the subject line "Missing Item" and include your
order number.